Reviews about Royal Dutch Gazelle
We think our bikes are great, but don't just take it from us. Read reviews from other customers to learn how Gazelle's commitment to quality inspires our products and service. Afterall, we want our bikes to speak for themselves.
I've owned my Gazelle Eclipse now for a little over three weeks and so far, I absolutely love it. I have already put 230 miles on the bike in that time. I'm a 69 year old, lifelong daily cyclist who has experienced knee problems and had not ridden for the better part of a year, so I thought it might be time for an eBike. The Eclipse has got me back on the road in a big way and I'm getting plenty of exercise too! I might also add that I own several very well made non electric Dutch bikes and the Gazelle Eclipse is by far a superior machine in every regard. I wish I would have invested in a Gazelle sooner.
This is a comfortable and powerful ebike and overall I am happy with it. Unfortunately, I've had several problems with it that has caused me to take it back to the dealer. First off, I don't think the bike was assembled well nor was it prepared for delivery when I took possession. There was glue residue on the fenders and the forks from wrapping during shipment that was not removed prior to delivery. Additionally, the derailleur was not set up correctly causing the chain to slap. No one really explained all the features of the bike at delivery. On two separate occasions the bike would either not turn on or would turn on then turn off almost immediately. Once this happened when I was 15 miles from home. The service tech found issues with the battery and a plug missing from the bottom of the motor. The central issue was a communication error. Hopefully, they have it fixed. I've had two other ebikes (Trek and Cannondale) that I rode over 3,000 miles each and never had a single issue. While the Gazelle is the more powerful and comfortable of the three e-bikes I've owned, it has been the least reliable. If had it to do over again, I would likely revisit Trek for a comparably outfitted e-bike.
My wife and I didn't do a lot of comparison between the various E-Bikes on the market, we shopped locally with a dealer who has been dealing Gazelle bicycles for years and with his knowledge and confidence in the Gazelle product line. It took no time to convince us that the Gazelle bicycles were a great fit for us. Within 3 months from purchase to parking the bikes for the season, we each put on more than 750 miles. These were the right bike for us, and we like passing on our satisfaction with others in terms of product endorsement.
I got my Gazelle late last November and, living in Maine, the weather has not made it possible to ride any bike. 🙂 The first 2 short rides were great and I look forward to the weather getting warmer (in the 40’s 👍🏻) and taking my Gazelle out often. 🙂
I bought my bike for my 60th birthday. It’s been nothing but joy to me since I purchased it. The range is wonderful. And it has allowed me to go places or I would not be able to go. If I have one complaint it’s that the bike is a little heavy other than that I would highly recommended for the price and the value.
Bikes are extremely high quality and very comfortable to ride. Many nice features compared to others.
my bike has given me an independence i havent had in 2 years. i am recovering from cancer and the neuropathy has been severe
Adjustment The Gazelle staff gave me great advice on how to adjust my handlebars.
I am a 75 year-old recreational/fitness rider. After owning three Treks, a Giant and a Specialized over several years, my dealer steered me towards a Gazelle T10+ and I was immediately impressed. The difference in quality, balance, ride and handling characteristics were immediate and the attention to fit and finish is excellent. And the best news... my new T10+ is an absolute beast on those hills that, until now, used to ruin my ride and leave me exhausted. I can now stay out longer, ride further and enjoy the experience.
Great bike but expensive accessories